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Policy Documents

Policy Documents

To access our policy documents, including our rates and service charges disclosure, click on the links below.

Members may access additional disclosures, agreements, and other terms and conditions by one of the following methods:

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Consumer Rates Disclosure
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Consumer Service Charges Disclosure
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Business Rates Disclosure
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Business Service Charges Disclosure
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Privacy Notice
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Funds Federally Insured Disclosure
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Excessive or Luxury Expenditures Policy

In accordance with federal law and U.S. Department of the Treasury policy, this financial institution is prohibited from discriminating based on race, color, national origin, sex, age, or disability.  Submit a complaint of discrimination by mail to U.S. Department of the Treasury, Office of Civil Rights and Equal Employment Opportunity, 1500 Pennsylvania Ave. N.W., Washington, D.C. 20220, or by email to crcomplaints@treasury.gov.

Transparency in Coverage

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.